Ace Cash Express, Inc.

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Sales Associate

at Ace Cash Express, Inc.

Posted: 8/20/2019
Job Reference #: *22AB07473980BAD3
Categories: Retail, Sales

Job Description

Requisition Number

Sales Associate


Postal Code

Metropolitan Area
Louisiana: Ruston

The Service Associate provides excellent customer service to individuals needing ACE's financial services. Work involves but is not limited to: check cashing, balancing monies, reporting daily transactions, following security procedures, and performing other financial services duties. This job reports to a District Manager.

The Service Associate:
1. Cashes checks using established risk analysis (as defined in current training manuals and/or policies and procedures materials) avoiding return items as much as possible
2. Follows appropriate cash handling and inventory procedures
3. Learns to review, interpret and act upon reports including but not limited to: Combined Income Statements within five months of employment
4. Provides and markets company services, including but not limited to: check cashing, loans, utility and other bill payment transactions, money order sales, wire transfer services, postage stamp sales, and distribution of other financial services
5. Provides professional and courteous customer service at all times
6. Maintains, counts, receives, balances and safeguards cash and other negotiable items according to established policies and procedures to ensure validation of center assets
7. Performs opening and closing procedures, including but not limited to: preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifying money in the cash drawer and safe
8. Follows security and safety policies and procedures in order to maintain a safe working environment; protects company assets and, most importantly, the employees
9. Maintains schedule flexibility to work other centers and shifts as needed
10. Uses excellent communication skills.
11. Performs other duties as assigned.

• Some retail/customer service experience preferred
• Bi-lingual (Spanish) preferred but not required
• Knowledge of basic math skills including addition, subtraction, multiplication and division in all unit measures using whole numbers, percentages, common fractions and decimals
• Ability to exchange US currency in any denomination
• Selling skills a plus.
• Ability to work 10-12 hours in a confined work area without leaving the center
• Formal lunch breaks are not provided and must be taken at most convenient time around the flow of business
• Ability to travel to different locations as schedule demands